Terms & Conditions

Internet Site Policies – Setai Israel  Hotels Chain

 

1. General

1.1 The Site of setai israel hotels (hereinafter: "the Site") is a website exclusively owned by

the setai israel hotels   Chain (hereinafter: "the Company"). The Site provides, inter alia, information about the

hotels of the Company, the services provided by the hotels, the rates, special offers, etc. Additionally, as

part of the Site, one can purchase vacation packages in direct contact with the Company's hotels, and as

set forth on the Site.

1.2 Reserving the aforementioned vacation packages (hereinafter: "the Services") via the Site will be

carried out as set forth hereunder. It is clarified that ordering the services is a binding procedure for all

intents and purposes, and is equivalent to reserving rooms via any other means, with the Company's

Internet/Reservations Department.

2. Site Usage Terms

2.1 Anyone who enters the Site and/or anyone who purchases and/or is interested in purchasing

services by means of the Site (hereinafter: "the User") declares and undertakes that he is aware of

these Terms of Use, has read them, understood the contents therein and agrees with the provisions of

same, and that he and/or anyone acting on his behalf shall not have any contention and/or claim

and/or demand, be it directly and/or indirectly, against the Company and/or the Site and/or its

operators and/or any of its owners and/or managers and/or any of its employees and/or anyone acting

on their behalf.

2.2 The User may make use of this Site solely in order to order and purchase services and/or obtain

information. To remove all manner of doubt, it is hereby clarified that any use of the Site in a manner

unspecified in these Terms of Use is forbidden, and that the Company reserves all its rights in respect

thereof. It should be clarified that illicit use of this Site and/or the information appearing therein

constitutes an infringement upon copyrights or other laws in respect thereof.

2.3 Any person in possession of a valid credit card issued by Visa, American Express,

Eurocard or MasterCard is entitled to purchase services by means of the Site.

2.4 The Company will not be held responsible for the content or the information presented and

advertised on the Site in the name of the Company and in anything regarding information from any

third parties, and the User will not have any contention and/or claim and/or demand against the

Company in respect thereto.

2.5 All images presented on the Site are for illustrative purposes only. Since the images are presented

on the computer screen of the User and/or printed by the User from the computer screen, there may

be differences and changes between the pictorial image of the product and the real image thereof.

2.6 On the Site, connections (hereinafter: "Links") to other sites (hereinafter: "Linked Sites") may be

found. These Links are intended for the convenience of the User only. The Company is not responsible

for the Links and/or the Linked Sites and/or information appearing on them, their validity, correctness

or legality. All use of Links and/or Linked Sites is under the sole responsibility of the User. In order to be

linked to and/or present the setai Israel  hotels site on other websites, one must obtain

written consent from the Company.

2.7 From time to time, the Company may, as it sees fit and without prior notice, make changes to

these Terms of Use and Conditions, the Site structure, content, appearance, including the extent and

availability of the Services offered within it, and any other aspect relating to the Site and its operation.

The validity of the aforementioned changes will begin from the day of their presentation on the Site,

unless otherwise stated.

2.8 The Company and/or the Site operators and/or its owners and/or its managers and/or its

employees and/or their representatives will not be held responsible for the server upon which the Site

operates, or for its being clean of viruses and/or free of components that may damage the personal

computer of the User while surfing on the Site and/or purchasing services via the Site and/or any other

use of the Site, and the User will not have any contention and/or claim and/or demand against the

Company and/or the Site operators and/or its owners and/or its managers and/or its employees

and/or their representatives regarding the aforementioned damage.

2.9 The Company is not responsible for damage of any kind whatsoever caused by failure and/or delay

of any kind whatsoever, that results from use of the Site and/or attempts to use the Site, including use

for the purposes of booking services and/or obtaining information and the User will not have any

contention and/or claim and/or demand against the Company regarding the aforesaid.

2.10 The Company is not responsible for any illegal activity performed, to whatever extent, by any

user of the Site and/or any other party over which the Company has no control.

2.11 The Company reserves the right to prevent or discontinue access of any user to any part of the

Site and the User will not have any contention and/or claim and/or demand against the Company in

respect thereof.

2.12 Any dispute and/or disagreement regarding these conditions and/or the Site, if and when it

arises, will be clarified in Israel according to the laws governing the State of Israel only, in authorized

courts of law in Tel Aviv-Jaffa only.

3. Details of Service Purchaser

3.1 A user who is interested in purchasing services via the Site will be required to provide details as

requested on the Site (hereinafter: "Purchase Details").

3.2 The Company is not responsible, whether directly or indirectly, for any case wherein Purchase

Details are not accepted by the system and/or any technical and/or other fault that prevents the User

from purchasing the Services via the Site.

 

3.3 The Site owners and/or its operators and/or any of its owners and/or its managers and/or its

employees and/or its representatives will not be held responsible for mistakes made by the User in

entering Purchase Details, including, but not limited to, mistakes in choosing vacation packages, dates,

number of beds, meals and any other service ordered by the User via the Site, and the User hereby

declares that he will not have any contention and/or claim and/or demand in respect thereof.

3.4 It is hereby stated that entering false Purchase Details is a criminal offense, and the Company

retains the right to adopt any means at its disposal as determined by law against those entering false

details, including torts actions for damage liable to be caused to the Site, its operators and/or anyone

acting on their behalf.

4. Reservation Procedures

4.1 A customer who is interested in reserving a vacation via the Site does so using the "Reservation

System" according to the following steps: Choose the desired hotel, enter the required details and click

on "Next." The option to register for the Customer Club will be offered. Page 1 – The next page shows

the results (prices); choose the relevant result by clicking on "Book" and then "Next." Page 2 – Enter all

the details including the required fields and click on "Finish and Make Reservation." Page 3 – At this

 

You can print the confirmation by clicking on "Print." Telephone numbers for clarifications

4.2 The Site is intended for reservations by private customers, in an individual framework, and is not

intended for group reservations of over 10 rooms for the same hotel for the same dates.

4.3 The Company reserves the right to withhold confirmation of a reservation request for any reason,

at its sole discretion, without any obligation to explain the reason, and the User will not have any

contention and/or claim and/or demand, be it directly and/or indirectly, against the Company.

5. Procedures for Cancellations and Changes to Reservations

5.1 A customer who has placed an order through the site will receive a password to cancel the order.

The order can be canceled  only  to call +972 -3 -5197112

wishes to change will do so by e-mail or phone directly. Support Email: res@orchidhotels.com

telephone for inquiries: +972-3-5197112.

 

 

Cancellation and change of orders procedures - subject to the setai israel hotels cancellation procedures.

 

Standard season: A guest whose reservation will be canceled up to 72 hours from the date of arrival, the reservation will be canceled without cancellation fees.

 

 

 

 

 

 If cancellation is less than 72 hours from date of arrival, a full night's rate will be charged.

 

July, August and holidays Cancellation of reservation up to 14 days from date of arrival, reservation will be canceled without cancellation fees. If cancellation is less than 14 days from date of arrival, a full night's rate will be charged.

 

9725197112

 

 

Thank you

Setai Israel   Hotels